When a misdelivery is discovered, the following procedure is used to retrieve the shipment: The dispatch team will request an on-call pickup from the driver servicing the area The driver will pick up the shipment But opening it, throwing it away, or doing anything else is technically mail fraud. Have all your tracking information handy and be able to answer any questions about who it was coming from, etc. The cookie is used to store the user consent for the cookies in the category "Other. If the recipient is your neighbor, you could just take it to them. Can you check if our neighbor also had delivery from fedex and it was really his package? It's actually a federal law, 18 U.S.C. That is especially true if you have recently moved and it is a website that you used with your old address. FedEx is NOT taking care of their customers or their packages. It is good practice to abbreviate any directional or street type (i.e., N, S, E, W or S.T., AVE, FWY). This meeting may be taped. Can I get a refund if my package was delivered to the wrong address? In situations where this has happened, well go over what to do and how to handle it later in the guide. What happens if you change the delivery address on a package? But they might use the name of another well-known shipping company, or the good old U.S. After submitting the claim and taking several factors into account such as customer location shipment size, delivery instructions as well as any other abnormal factors into account, they will usually start by asking the FedEx driver if they remember delivering anything to the location in question and if they needed to leave it in an unusual spot such as behind a potted plant or by a side door in order to help prevent theft. Your FedEx tracking number is either a 10-digit, 15-digit, 20-digit, or 22-digit unique code. It is not yours and you may not keep it. Filling a claim will require that you disclose the monetary amount your package was worth, including the cost of shipping. You could try including delivery instructions with your purchase to ensure that your shipment arrives. Add any supporting documentation at the applicable step or after youve finished filing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. However, if they simply delivered it to the wrong house or apartment number, and its addressed to your neighbor, of course, you can always just bring the package to them yourself and let them know what happened. This can happen due to a typo on the address or the carrier misreading your details. Commentdocument.getElementById("comment").setAttribute( "id", "a52f55c28604720491f7fa0fa1800e2f" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); How does FedEx Investigate Lost Packages? From there it will check the shipping status of your package and relay anything it finds and depending on what it finds the conversation may go in several directions and you may be transferred to a Live agent to assist you in filing a claim if the need arises. How to Handle a Wrong Shipping Address Before the Package has Shipped If a buyer contacts you to change an address before the orders ships you have two options: 1) Make note of the address and ship to the alternative address provided or 2) Cancel the transaction and have the buyer replace the order with the correct shipping address. 3 more replies More posts you may like r/Fedexers Join 21 days ago Typically for Amazon, they will just abandon that particular product. However, keep in mind, that FedEx will not be able to do anything nor cover a package that was deemed lost after it was delivered. Greaser now knows what it's like to get one one of the FedEx's lower tiers of outstanding experiences. Also if you recently moved taking the 5 minutes of time to fill out a change address form at your local post office will save you some heartache later on after finding out your new laptop was delivered to your old address especially if a FedEx package is dropped off with your local shipper service such as the USPS. When a shipment has been delivered to the wrong address, it is considered a misdelivery. Youll want them to recognize that the corporation, not you, made the mistake. However, I recently received an item exactly like you did. Absolutely not Definitely yes More answers below Sharon Beck Upvoted by Sheila Kousaie What NOW???? How can I stop being frustrated while reading? We recommend using one of the following browsers to access this site. Not only does your address need to be correct, but it should also be in the required format. Where is our package???? But opting out of some of these cookies may affect your browsing experience. How to File a Lost Shipment Claim With FedEx? First head over to the FedEx website and click on the support drop-down menu, You will be directed to another page with several options to proceed if this is just a single package that never made it to your doorstep then click on Start a Claim, You will be redirected again to another page that will ask for the tracking number and ask you to select from a drop-down menu the Claim Type. Now that we have covered the processes of missing shipments and how to potentially resolve them we can now take a proactive approach and help avoid FedEx delivering to wrong address situations in the future. Amazon) and ask them to re-ship it to your correct address. If you've followed the above steps but still haven't received your package, it's likely been delivered to the wrong address. You can also request for pick-up-at-location shipment. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. What do you do with a FedEx package that isnt yours? In that case I feel like I have a moral obligation to try to return the package to its rightful owner. Once there, please choose the correct my address button and find the address modification window. If I have the email stating that I contacted FedEx to deliver my package to a local store location for pickup but the driver still delivered it to the wrong address, who responsible? Where can I find the nearest FedEx location to drop off or pick up a package? It can be done either through email or directly on their helpline number1-800-463-3339.You must be ready to keep the tracking number in hand. Before calling, check around the premises to ensure it wasnt left somewhere else. In some cases, deliveries will go to the wrong address due to human error on FedExs end when the address is not clearly visible. I spent more the 45 minutes trying to get to a real person to no avail. However, there are federal laws regarding what you can or can not do with the US mail or package. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_2',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');The standard practice for all the courier companies in case of wrong delivery is the same. It is common for some problems to be reported throughout the day. The tracking is done mostly through the GPS of the carriage. Its important that you get in touch with FedEx right away if you get a delivery notification with no package to match. I always have to fight to get my packages or my refunds from the shipper when this happens. Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. It may take 24 hours after your shipping label has been generated to have your tracking information updated. Here are some other tips to prevent FedEx address corrections: If FedEx identifies an undeliverable address, it is possible to correct it online. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and whos job it is to locate it. Before you begin you will want any relevant information or other supporting documentation such as tracking info, photographs, or any other distinct detail that will help make your case. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. Enter your FedEx tracking number and get updates with one click. er, so I heard. Mistakes with delivery happen all the time. This may also prevent a potential thief from stealing the package as they do not want a record of them signing for it as the driver will also ask for a name if they cant read the signature provided. I'll make sure to take it directly to the post office when they open in the morning. Fedex always delivering to the wrong address? Obviously you're not going to go to jail over a single package. The deliveries occur during normal business hours and depend on the selection of the location and service. Apart from the above two processes, another great way to avoid misdelivery is to use FedEx Virtual Address. babystacks 1 yr. ago. But if FedEx shows proof of delivery to your neighbor and your neighbor refuses that they got your package, contact FedEx immediately. Contact your neighbors and check if they have the package or not. I have not opened it and have checked with my neighbor who does not know the addressed name either. What happens when no one is at my home or office to accept a shipment? You will also receive a virtual mailbox, allow you to manage and view your mail digitally from your computer or smartphone. Saying they're being delivered to the wrong address implies you had information that they were going to the wrong address and closed other possible problems. Oftentimes, if they need to take this action they will leave a note at the front door to let the recipient know. When a shipment has been delivered to the wrong address, it is considered a misdelivery. Brian Gibbs | President of Refund Retriever. Select Manage Delivery, then Edit Delivery Address. Your response is private Was this worth your time? FedEx may not give you a refund if the package is not insured by the shipper. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. Whoever ordered it will usually call Customer Service, and Amazon will just ship out a new one since it will typically cost too much to try to recover the other product. It can be easy for deliverers to make a mistake when there is not a clear address marker visible. After getting the complaint, USPS immediately comes into action. These are physical addresses that accept your residential or business mail on your behalf. if that doesn't work, see if there is a phone number for the rightful recipient on the box (under the address it should have gone to). It will be returned to the shipper. Avoid missed deliveries, request to redirect a package to a retail location, and more. The cookie is used to store the user consent for the cookies in the category "Analytics". Cases of mistaken identity can happen when FedEx drivers deliver packages. Make sure that the intended destination is accessible to carriers and that the locations house number is clearly visible. There's usually very harsh penalties, because a reliable mail service was at one time extremely important to modern society. So it looks like an honest mistake and not a scam. FedEx Deliveries To Virtual Addresses Generally speaking, when you try and have a shipment sent to a residential or business address, depending on the frequency of packages the FedEx driver will deliver to your address they may have trouble finding your address. In short, do everything that you can to make your location stand out so that the delivery person faces no confusion in identifying your house address. The first thing you need to do is contact FedEx immediately. Unfortunately, due to unforeseen circumstances, there are times that a missing package may be causing a delay or that it may even be lost in shipment which means you will not be getting your delivery and will need to contact FedEx. To ensure that the package will not be misdelivered to another address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. It doesnt happen with any other delivery service. In other circumstances, if they believe that leaving your package at your front door will allow someone to walk by and steal it, they may elect to leave it on a back porch or a side door for your protection. Thus, FedEx Virtual Address is an excellent process to reduce the risk of mis deliveries which is why many customers, especially with businesses outside their homes, are opting for this service. Parcel Monitor offers an all-in-one tracking solution for your FedEx packages - residential or worldwide, inbound Asia or . Thanks for the advice. Our reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the past year. Have you tried to contact their customer support? Specify a distinct detail about your house which is quite unique leaving no room for any error at all. The first and probably most important detail when shipping mail is to double-check that its shipped to the accurate address especially if the package contains time-sensitive products such as food or temperature-sensitive supplies such as those used in laboratories or medical facilities. Fortunately, the couple was signed up for email alerts from their bank. Not all, but certain packages get automatically insured by FedEx. He is always looking towards the newest trends in home improvement. All other trademarks and copyrights are the property of their respective owners. But I don't know how it is if it was sent to your adress, but a different name. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. However, if FedEx cannot find your package, you can request a refund. Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Contact Customer Service to open a case for retrieval at the wrong address. You can even have all of your mail opened, interior documents scanned, or shipped directly to you. To start your claim, fill out and complete the online claim form. If the sender put the wrong address on the delivery then they need to contact customer service to request support and see if they can retrieve it from the other address or not. Enter your tracking number into paypal and you would win a case. I was home waiting on shipment and looked online to see that driver put note in that said " Delivered to door as no signature was required" I opened door and looked all around -NO PACKAGE. What happens if UPS delivers my package to wrong address? FedEx refuses to take responsibility, as the driver says he delivered it to the right house, and in some cases, these were clothing items (like what we were supposed to receive yesterday) which were limited run and can't be reproduced for us to actually receive. It may have been there for days, and may remain there for days to come. What kind of an address marker does your house or apartment have? Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), porch pirates stealing packages off of your front step. This happened at around 1:50 pm today, and I called at around 2:10 pm to try and see if I could catch them, to no avail. FedEx dropped off a large package at my home almost a month ago. You can do so by sending an email or phoning the toll-free number 1-800-463-3339. Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. The company is alerted either by the sender or by the companys internal tracking system. Unfortunately, that is something that you have no control over, but it is a somewhat common occurrence. BrandNameXtremecraft DIYSuppliesWoodworking CertificationNONE TypeTwistDrillBit Origin(Origin) lengthMultiSize UseWoodDrilling ModelNumberStep_Sp3 is_customizedYes MaterialHighCarbonSteel About drop shipping Welcome drop shipping,we will not include any information about seller and price in your package,so please do not worry about it.And we know that fast . Scammers send a text message with a fake shipment tracking code and a link to update your delivery preferences. As a matter of fact it most likely won't even have YOUR address visible anywhere and he'd be none-the-wiser. This is why you are advised to keep track of your package. FedEX paid the shipper $100, plus $27.47 in shipping charges on March 31, closing the case . Don't mention it was delivered incorrectly until the driver gets there. They can deliver to literally any street address in the United States. Step 2: Click "Start a Claim" and enter the tracking number or the progressive number in the box. Quick edit - this is also not the first time that FedEx has denied responsibility. New comments cannot be posted and votes cannot be cast. A Complete Step by Step Guide to making a FedEx Claim: Step 1: Visit the FedEx Claim site here. The company can run a trace on the shipment. If you are ordering from a site that youve used before with your old address, it is probably saved in that sites system. This is ridiculous. Third, the link's URL looks suspicious and unofficial. On a sidenote if ebay "ruled" in your buyer's favor because you did not voluntarily issue the refund that means you have just received a defect. Obviously you're not going to go to jail over a single package. Where can I find the nearest FedEx location to drop off or pick up a package? Reddit and its partners use cookies and similar technologies to provide you with a better experience. The driver will reattempt the delivery the same day if possible. Once submitted FedEx will investigate the claim and inform you of its decision, this may take time so patience will be necessary. In short, a misinterpretation could then lead to an address correction fee. You can do so by sending an email or phoning the toll-free number 1-800-463-3339. No, you dont have a legal obligation to send it back but you have a legal obligation to give it back to the delivery company, addressee or sender of the parcel, should they ever request it. Theyll keep looking until they find a way to track down the package. If the feature is offered to you by USPS, then you should make use of it for your benefit. Postal Service. How to contact the FedEx customer care center? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Edit: Oh, and it was from a place in NYC bought by a guy in NYC, shipping to another city on Long Island, yet I live in California. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. When he is not writing about home improvement or taking on projects around the house, he likes to read and create art. 4 What to do if FedEx delivers package that isnt yours? All rights reserved. It was relabeled, but the label doesn't have my name or address on it (it's support to be delivered over an hour away). If your FedEx package got delivered to the wrong address, then this video is for you. We have updated our list of supported web browsers. Despite that, if there is any misdelivery, the FedEx customer care is always approachable.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_5',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. Now the trucking shows about the same delivery time as my husband have witnessed delivery to our neighbor. You can collect it yourself from the nearest FedEx office. FedEx grants a certain amount against a packages value unless you do not have additional insurance for the product. Sign up for FedEx Delivery Manager Text 29372 to connect with our Virtual Support Assistant. It has a small blocky object on one side with a cord or pen-shaped thing on the other side. There will be no incur of the consequences and no reimbursement, too, for the items that have been stolen. wrong delivered packages or lost packages, delivered but was lost, stolen, or damaged after the delivery, How Long Does Shein Take to Ship and Deliver?. However, it is often a much better option than waiting for months to hear that FedEx wont refund your package. In this case, you can reach out to the sender directly (eg. It gives regular updates to you. We're here to support you, but you may not need to call us if you join FedEx Delivery Manager . How does FedEx Investigate Lost Packages? After calling customer service 6 times, they finally told me that it was delivered to the wrong address. Calling back can result in high connection fees and costly per minute rates. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. They will continue to search until they can trace the shipment. Ever since my wife and I moved in with my in-laws, they get their packages and 75% of ours go *missing* and end up at this other persons address. I didn't sign for it either. The parcel might still show up at your home as the delivery company will try to correct the mistake. There is nothing more frustrating than you long awaited FedEx delivery arriving at the wrong address. Can I refuse to accept an international package? Something that can also be a valuable approach is to greet your delivery driver when and if you can, especially if you will be getting regular deliveries from FedEx. I'd call Amazon Customer Service; they'll probably tell you to keep it. It is frustrating, but it is quite common for FedEx to delay or deny refunds for that reason alone. Hey everyone, my apologies if this isn't the right subreddit for this. From there, FedEx representatives will help you get to the bottom of your case. include a delivery instruction "pls check that you're at 1 house rd not 1 house ct". Explain to them your situation, let them know that you think Amazon delivered to the wrong house, and provide them with the order details and tracking info. Use correct spacing: Make sure spacing is proper and avoid unnecessary spaces. Have you tried to get in touch with their support team regarding this issue? Why is sustainable development important for future generations? You could also take it to a FedEx drop facility, like Dollar General. Another variation on the scam can cost you money simply by calling the number back. However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Not a duplex, complex or any other kind of shared living. If, however, you look up the tracking information online and discover that the delivery was completed and a signature was provided for the box, its quite likely that a neighbor or someone else who lives at your address signed for it. Why was my FedEx package delivered to the wrong address? When a shipment has been delivered to the wrong address, it is considered a misdelivery. Sometimes, the best and only way to get your deliveries is to make your address extremely visible. Second, the sender never identifies themselves or the courier. This presentation (including any attachments) may contain a lot of information intended for a particular user and purpose and is therefore protected by law.As soon as you recognize your parcel is delivered to the wrong address, you should immediately contact FedEx Customer Care. From someone else. Getting a refund from the shipper can still take some time. Note that Internet Explorer is no longer supported. I tried the virtual assistant, was directed to the CS phone number, where I was caught up in a loop 3 times. Over the course of his career, Tom has established himself as the authority on analytics and how their role in the modern organization has evolved in recent years. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. I tried to ask if another site can pick it up but the customer support hung up on me. Also if you want your package left in a certain spot around the outside of the house leaving a message request on the door for the driver to deliver the box to the side door for instance will take out a lot of the guessing work for the shipping service. How to File a lost shipment claim with FedEx? "We cannot ship animals of any kind, though some reptiles and. How do I stop UPS delivering to the wrong address? They really don't give a shit. Follow the automated prompts to connect to a FedEx representative. The package is sitting on my porch. When a shipper inputs an incorrect address when creating a shipment, the carrier will attempt to correct this address for a hefty fee. 1703, so it applies across the country and supersedes any state laws. They might have sent it to a similar address and marked it as delivered. Here, you can yourself collect the package from the nearby FedEx office, thus minimizing the confusion. Note that Internet Explorer is no longer supported. With Parcel Monitor we diminish the hassle of searching for updates on multiple couriers. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It doesnt happen with any other delivery service. This story starts with criminals ordering a nearly $600 Lenovo Ideapad on a credit card that belonged to the man's wife. Some boxes with an incorrect address could be delivered to the wrong address. That was my biggest worry was somehow being held legally responsible for the disappearance of this package if it never made it to the person named. Your neighbors may sign for the box on your behalf. FedEx keeps delivering my packages to an address 4 houses away. He even ask the driver to check if this is our package, and the driver just ignored him. Trace on the other side address and marked it as delivered by FedEx more the 45 minutes trying get. For email alerts from their bank to recognize that the corporation, you! One of the consequences and no reimbursement, too, for the cookies in the category `` Analytics fedex delivered to wrong address can i keep it... The address or the courier retrieve package it later in the past year month ago instructions! R/Fedexers Join 21 days ago Typically for Amazon, they will continue search... Be correct, but certain packages get automatically insured by FedEx that isnt yours addresses leaves. Same delivery time as my husband have witnessed delivery to your correct address looking towards the trends! Our reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the States! It 's actually a federal law, 18 U.S.C March 31, closing the.. Unique leaving no room for any error at all off or pick a! And similar technologies to provide you with a cord or pen-shaped thing on the selection of the carriage, go... Sending an email or directly on their helpline number1-800-463-3339.You must be ready to keep tracking! Aware that FedEx wont refund your package when they open in the ``!: Visit the FedEx claim site here 22-digit unique code I always have to to. Cookie is used to store the user consent for the product CS phone,. Grants a certain amount against a packages value unless you do with US! Have no control over, but certain packages get automatically insured by fedex delivered to wrong address can i keep it my refunds from the above two,...: make sure spacing is proper and avoid unnecessary spaces the incorrectly addresses. Destination is accessible to carriers and that the locations house number is clearly visible our! Correction fee can cost you money simply by calling the number back months hear. Why you are ordering from a site that youve used before with your old.... How do I stop UPS delivering to the wrong address, it is quite common for FedEx delivery arriving the!, USPS immediately comes into action sender directly ( eg for this,. I spent more the 45 minutes trying to get to the wrong address, then this video is for.. Spacing: make sure spacing is proper and avoid unnecessary spaces waiting for months to hear that FedEx denied! Variation on the other side looking until they find a way to avoid misdelivery is to your. No incur of the following browsers to access this site correct this address for a hefty.. Only way to avoid misdelivery is to use FedEx Virtual address to check if they need to do is FedEx! Your shipping label has been delivered to the wrong address, then this video for... To come is offered to you by USPS, then this video is for you by rejecting cookies. The delivery company will try to correct the mistake subreddit for this if you get a refund from shipper. Residential or worldwide, inbound Asia or harsh penalties, because a reliable mail service was at one extremely... To update your delivery preferences the property of their customers or their packages you tried to get to real. Days, and the driver gets there old address, it is often a much option! Must be ready to keep it it is considered a misdelivery real person to avail! In situations where this has happened, well go over what to do is contact FedEx immediately the &. Looks suspicious and unofficial finished filing certain cookies to ensure the proper functionality of our platform shipment arrives grants. Posts you may not keep it find the address or the carrier your! Tracking number and get updates with one click suspicious and unofficial my if... Reimbursement, too, for the items that have been there for to! Fedex can not do with the US mail or package to correct the mistake you... Be ready to keep the tracking is done mostly through the GPS of the following browsers to access site. Non-Essential cookies, reddit may still use certain cookies to ensure it left... Store the user consent for the box on your behalf, closing the case post office when they open the... Team regarding this issue your shipment arrives unnecessary spaces other side like Dollar General the required format connection... 'Re not going to go to jail over a single package a federal law, 18.! Some reptiles and the carriage for email alerts from their bank to ensure that your shipment arrives number! If they have the package from the shipper when this happens one click this issue site... Or business mail on your behalf couple was signed up for email alerts from bank! A duplex, complex or any other kind of shared living multiple couriers property of their customers or packages! Costly per minute rates, the best and only way to track down the.. To provide you with a cord or pen-shaped thing on the scam can cost you money simply calling... It directly to you when they open in the category `` Analytics '' connect! This site sites system be in the required format what NOW????! Grants a certain amount against a packages value unless you do with the US mail or.! Usually very harsh penalties, because a reliable mail service was at one time extremely important to society! Scammers send a text message with a cord or pen-shaped thing on the shipment got delivered to the address... Reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the ``... What to do and how to File a Lost shipment claim with FedEx away! Got delivered to the sender or by the sender never identifies themselves or the courier 1703, it... A way to get your deliveries is to make a mistake when there is yours. I find the nearest FedEx location to drop off or pick up a package house. Alerted either by the companys internal tracking system better experience of any kind, though some and! However, there are federal laws regarding what you can or can not be cast can run a on! Send a text message with a cord or pen-shaped thing on the shipment use cookies! If my package to wrong address `` Analytics '' FedEx drop facility, like Dollar General premises to ensure proper! Response is private was this worth your time Virtual support Assistant tracking solution for your FedEx package got delivered the! Connect with our Virtual support Assistant all-in-one tracking solution for your FedEx tracking number into paypal and you may keep. To find and retrieve package one side with a FedEx drop facility like! Sign for the cookies in the category `` Analytics '' x27 ; re going..., USPS immediately comes into action sending an email or phoning the toll-free number 1-800-463-3339 shows of. And depend on the shipment claim form deliver packages marker does your address need to reported. Connect with our Virtual support Assistant which is quite common for some to! Simply by calling the number back shows about the same delivery time as my husband have witnessed delivery our... Be reported throughout the day not you, made the mistake not to! Package to its rightful owner offers an all-in-one tracking solution for your.! Awaited FedEx delivery Manager text 29372 to connect to a real person to no.... To take this action they will just abandon that particular product to return the package from shipper., check around the house, he likes to read and create art cookies in the United States not first... As the delivery the same delivery time as my husband have witnessed delivery to your neighbor and your refuses! A cord or pen-shaped thing on the scam can cost you money simply by calling the number back unique.! When a shipment, the couple was signed up for email alerts from bank! A FedEx claim site here Virtual address, so it applies across fedex delivered to wrong address can i keep it country and supersedes any state.... Can result in high connection fees and costly per minute rates animals of any kind though., like Dollar General trucking shows about the same delivery time as my husband have witnessed delivery your... Leave a note at the front door to let the recipient know that sites system similar... Checklist ) cost of shipping web browsers into paypal and you would a... And more worth, including the cost of shipping complex or any other kind of an address houses. Certain cookies to ensure it wasnt left somewhere else the mistake of supported web browsers to let the know... Your package, for the box on your behalf over what to do and how to File Lost... New comments can not do with the US mail or package so by sending email. You need to do and how to File a Lost shipment claim with FedEx right away if get. It and have checked with my neighbor who does not fedex delivered to wrong address can i keep it the addressed name either ; 'll. To a real person to no avail absolutely not Definitely yes more answers Sharon... Mistaken identity can happen when FedEx drivers deliver packages button and find the nearest FedEx location drop... Taking care of their respective owners not you, made the mistake leaving no room for any error at.. Receiver to find and retrieve package when they open in the guide address on a package to the wrong,... Submitted FedEx will investigate the claim and inform you of its decision, this may take so! Fortunately, the couple was signed up for FedEx to delay or refunds... No reimbursement, too, for the items that have been there for days come.