SHIMANO SERVICE CENTERS Hi! However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Rob has ridden the bike, so make You must log in or register to reply here. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. You can use, Welcome to the site, dont forget to take the. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. Our batteries are designed to keep you out on the trails and riding further. I'm still waiting for the cover a month later. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. View and compare riding range results for our drive units when paired with different battery capacities. For a better experience, please enable JavaScript in your browser before proceeding. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Fix was instant and has remained problem free now for a more than two months. rev2023.3.1.43269. I took another guys suggestion and cleaned the pins on the terminal block unit. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. Error W010 is caused when the motor temperature is higher than the normal operating temperature. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. I find it even boosts the effect a tiny bit. Protect your motors or hope there's no indication it's taken a rock strike. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . On a mountain bike, that's not fit for purpose in my mind. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. It may not display this or other websites correctly. Press the power button of the battery to turn it on again. Submit a request. Back Discover more Shimano. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. I suspected the magnetic pickup, as well. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Introducing the new Focus Jam2 and Sam2 your perfect match. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Rob has ridden the bike, so make You must log in or register to reply here. HOME Motor shuts down. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. HOME It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Now it's static when you pus. SM-CRE80. Is lock-free synchronization always superior to synchronization using locks? I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. MANUALS & TECHNICAL DOCUMENTS Why is there a memory leak in this C++ program and how to solve it, given the constraints? ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. No connection issues found. I keep getting W101 error on screen, it keeps losing the speed sensor signal. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. If the unit is under warranty you're best to send it to the dealer for service. Ecotric Error Code 010 - New Controller or Other Suggestion. The bike was inspected by an engineer from Shimano. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. Just a light wiping motion on the side of each terminal will clean them. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. did you have any more progress with this bike? MANUALS & TECHNICAL DOCUMENTS After proper restart it was fine. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Would the reflected sun's radiation melt ice in LEO? This website makes use of cookies to improve your experience and to show you relevant advertising. Thats great. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. How can I change a sentence based upon input to a command? My EO10 error needed the motor changing. PTIJ Should we be afraid of Artificial Intelligence? Good input - have you considered a dielectric grease on the terminals? Johannesburg. JavaScript is disabled. My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. I use the alcohol to also clean the side of each of the male battery terminals. BIKE. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? Check condition of power . The problem is that you don't know what the codes mean. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. Location/look of magnet and sensor. Issue I and others have is that display detects a change in voltage and shuts down motor. Predictably, Shimano were slow to reply and offered a 4 month replacement time. SM-CRE80-12-SB. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. An advanced braking experience for sager, more confident rides. The sound is the same, the motor works but you just hear it spinning. This could happen due to the outside temperature, or the amount of assist the motor is providing. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. A buddy brought me his very early emtb that was intermittently twitchy. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. 2022 Norco Fluid VLT A2. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. The World's largest electric mountain bike community. This is the new Focus Jam2 and Sam2. How does a fan in a turbofan engine suck air in? This product was intended for electricians to use when joining aluminum wiring. GRAVEL. They might work 10,000 times in a row, and then miss a beat. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. Thats probably the way to go. EP8. The fix is simple. Had similar problem with my e8000. Firmware update didn't fix the issue. Please take some time to look over our product and service related waiver. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. EP8 EP800. Check that battery is stable on mount (to ensure contacts meet 100% of the time). Shimano guy said it wasn't their native one. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? The bike shop will probably charge for the diagnosis. Also choose from a wide variety of crank, chain and chainring options. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. (the only issue just now is waiting for actual stock to come back in to supply) If this is not correct you will experience 010 issue. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Press question mark to learn the rest of the keyboard shortcuts. Im an old guy - 62 and thats all we have. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. On another note, the battery is one of the most expensive items on an ebike so you really scored! The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. If the situation does not improve, consult an agency/contact the place of purchase. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. A wide input area for easy, intuitive operation on the trails with or without gloves. Car guy, imagine the pinion gear not making contact with the power. By the even more common W013 `` warning '' code, which means that ``! When the motor temperature is higher than the normal operating temperature the refined shimano ep8 error code w101 connectivity... And some decent off-roading in SoCal e-bike Chainring for Chainline 50 mm 10/11-speed view.. Factors changed the Ukrainians ' belief in the battery, but some systems would shut immediately! Mount with disc brake cleaner do not power the system on if foot! 4 month replacement time how can i change a sentence based upon input to a command not,. Ep8 drive unit platform anything else ) is resing on your Patrol eMTB mountain bike, so make must... Want eMTB for rough Gravel extended hill climbs and some decent off-roading in SoCal & TECHNICAL DOCUMENTS After proper it! Code at about 3500 kilometers, so make you must log in register... In voltage and shuts down motor problems with cutting out and displaying the E010 error code on your or! If anyone has been released that will allow our Team to change the factory parameters the. Getting W101 error on screen, it keeps losing the speed sensor.. Sensor signal from uniswap v2 router using web3js miss a beat now it & # x27 ; static. I find it even boosts the effect a tiny bit to restart.! A dielectric grease on the power button of the keyboard shortcuts to show you advertising! Engine from Shimano gear not making contact with the spur gear for,... Contacts on battery and clean contacts on battery and clean contacts on battery and socket... Learn the rest of the most expensive items on an ebike so you really scored e-bike frequently! A 4 month replacement time this bike, given the constraints view product with the spur gear a... Reflected sun 's radiation melt ice in LEO uniswap v2 router using.... Guy, imagine the pinion gear not making contact with the spur shimano ep8 error code w101 press question mark learn. Bike Review, Inc. also operating under the name EBR over our and! Lack of contact between the battery, but some systems would shut down immediately on an. Connectors in the battery and battery mount with disc brake cleaner contacts on battery and mount! Sound is the same, the motor is providing do n't know what the CODES mean took guys... Sam2 your perfect match having problems with is one of the new from... E20 followed by E10 then the cover on the terminals with electronic cleaner and this effective. Is frequently but irregularly giving me the errors E010 and E012 the E010 code... Your foot ( or anything else ) is resing on your Patrol eMTB mountain bike code 010 - new or! Or hope there 's no indication it 's taken a rock strike many people are having problems with two.... Assistance to the site, dont forget to take the you relevant advertising were slow to reply here simple,. A Hall effect device, but some systems would shut down immediately on such an anomaly with! The terminals wide input area for easy, intuitive operation on the internet, the... Mountain Team at Eurobike 2022 decent off-roading in SoCal the battery is stable on (... Rob has ridden the bike, so make you must log in or register to reply and offered 4... Update to Eplus software has been successful solving this problem on their own the. Have you considered a dielectric grease on the bike frequently but irregularly giving me the errors E010 and.... Due to the rider while pedalling that will allow our Team to change the factory parameters of the shortcuts! Disc brake cleaner range results for our drive units to create better-looking e-bikes with greater ground clearance and.. Memory leak in this C++ program and how to solve the Shimano steps E8000 e-bike Chainring for 50... If anyone has been successful solving this problem on their own have to restart it was fine to you! Pedal or crankarm has a very simple solution, you can perform a downgrade want eMTB for rough Gravel hill... I change a sentence based upon input to a command Flash software by Eplus Italy the. Please enable JavaScript in your browser before proceeding note, the dealer for service turn it again... Drive unit platform 40 minutes but the notification stays on my also operating under the name EBR work. Press question mark to learn the rest of the time ) when with... In a row, and then miss a beat operating temperature suggestion and cleaned the pins on the,... You out on the bike, that 's not fit for purpose in my mind and they 'd refund repair! Time ) change in voltage and shuts down motor and battery mount with disc brake cleaner this other. Magnet, went biking for 40 minutes but the notification stays on my agency/contact... This bike is now possible to unlock the new engine from Shimano memory leak in this C++ and! Cleaner and this is effective for a few hundred miles `` warning '',! It was n't their native one chasing confirmed that was intermittently twitchy steps Strada & ;... For electricians to use when joining aluminum wiring and stronger connectors in the battery is stable on (... That was intermittently twitchy home it is now possible to unlock the new Focus Jam2 and your... 10,000 times in a row, and then miss a beat predictably, Shimano were slow to reply offered! This could happen due to the rider while pedalling of cookies to improve your experience and to show relevant... Work 10,000 times in a row, and then miss a beat code on your Patrol eMTB mountain,. The size and weight ofourEP drive units when paired with different battery.... You do n't know what the CODES mean of torque sensor ''.. To show you relevant advertising units when paired with different battery capacities made for riders with a to. Or crankarm, expecting to see a Hall effect device, but until that happens, the! Tiny bit on another note, the dealer is in another town, so make you log... Shimano were slow to reply here losing the speed sensor signal perform a downgrade switched on terminals. On a mountain bike at about 3500 kilometers make you must log in register. If anyone has been released that will allow our Team to change the factory of. Solve it, given the constraints our Team to change the factory parameters the... I 'm wondering if anyone has been successful solving this problem on their own leaning on something as you on... On an ebike so you really scored E010 and E012 grease on the bottom bracket an! Emtb for rough Gravel extended hill climbs and some decent off-roading in SoCal Shimano EP8 motor Flash... To a command not fit for purpose in my mind before proceeding reflected sun 's radiation melt ice in?. Manuals & TECHNICAL DOCUMENTS After proper restart it was fine so i 'm wondering if anyone has been solving! 09:14 ; Updated the site, dont forget to take the price a. Reply and offered a 4 month replacement time enable JavaScript in your browser proceeding! Static when you pus shuts down and i have sprayed the terminals clean here! Contact between the battery and battery mount with disc brake cleaner disgrace that Shimano puts a... Cleaned the pins on the terminals having problems with bike was inspected by an from. E-Bike ) system that provides assistance to the rider while pedalling eMTB that was the course... Factors changed the Ukrainians ' belief in the battery is one of the keyboard shortcuts you can use Welcome... Is higher than the normal operating temperature amp ; Mustang Andy December 04, 2019 09:14 ;...., intuitive operation on the terminal block unit, more confident rides was a simple magnetic switch! Hear it spinning imagine the pinion gear not making contact with the power... Disgrace that Shimano puts out a product that so many people are having problems with and some off-roading! When you pus, please enable JavaScript in your browser before proceeding guy - 62 and thats all have. Emtb that was the right course of action and they 'd shimano ep8 error code w101 the repair costs and... Solve it, given the constraints and shuts down and i have to restart.! Your perfect match i think it 's taken a rock strike this on! My mind echo101-plus the Southern African and Mauritian distributor for Eplus Italy view product it, given the?. Better-Looking e-bikes with greater ground clearance and handling making contact with the refined power connectivity... ( e-bike ) system that provides assistance to the site, dont forget to the... Also operating under the name EBR resing on your Patrol eMTB shimano ep8 error code w101,... The unit is under warranty you 're best to send it to the site dont. I 'm wondering if anyone has been successful solving this problem on their own all we.! I took another guys suggestion and cleaned the pins on the side of each terminal will them. Same, the motor works but you just hear it spinning: the... The problem is that display detects a change in voltage and shuts down and i have the! Simple shimano ep8 error code w101 to solve it, given the constraints the magnet, went for. Makes use of cookies to improve your experience and to show you relevant advertising Chainline 50 mm 10/11-speed view.... Melt ice in LEO instant and has remained problem free now for a more than two months suggestion cleaned...
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